Kore Cares Awarded Home Care Provider of Choice for South Dakota
Providers of Choice have a proven track record of delivering outstanding care as rated by their clients in third-party satisfaction interviews.
The Best of Home Care – Provider of Choice award is based on client satisfaction ratings collected from telephone interviews performed by Home Care Pulse, an independent satisfaction research firm. These home care providers are best-in-class for providing quality care to their clients. This recognition assures that the provider is trustworthy and has proven their ability to provide outstanding in-home care services. Best of Home Care award-winning providers appreciate their clients’ feedback and are dedicated to providing the highest level of quality, professionalism, and expertise in home care.
What’s required to qualify?
· Must be committed to providing quality home care services by listening to and incorporating client feedback
· Must maintain an average Client Overall Satisfaction score of 8.75 or higher (based on a scale of 1-10)
· Must perform a minimum of 12 third-party client surveys over a period of six consecutive months
What are our clients saying about us?
Here just a few of the many comments we received during 2021 from our clients about our staff and caregivers that stood out for us to receive this recognition:
· “They are excellent to work with. They are flexible and good to their people and to their clients.”
· “My caregivers care, support, and go the extra mile for me.”
· “They give me 24/7 service and the caregivers are marvelous.”
· “The people they have sent over have done what I have asked of them. Even if my caregiver is unfamiliar with something, they're willing to learn and listen to me. They do things the way I'm used to them being done. They have exceeded all my expectations, and that's why I keep them coming back.”
We’re are beyond grateful for the caregivers we have the privilege of working with and their incredible clients who we continuously strive to serve better through the feedback they provide us.
At Kore Cares we are honored to be recognized as a Home Care Provider of Choice. We were the only agency in the state to receive the Home Care Provider of Choice award.