Kore Cares Awarded 3 Home Care Awards for 4th Straight Year

Kore Cares has been awarded three Best of Home Care awards in 2023 by Home Care Pulse: Provider of Choice, Employer of Choice, and Leader in Experience for the 4th year in a row! The Leader in Experience Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics.

As a Leader in Experience, Kore Cares is now ranked among the top 10% of home care providers participating in the nationwide Home Care Pulse Satisfaction Management Program. Kore Cares is also the only home care agency in South Dakota to not only receive the Leader in Experience Award and the Provider of Choice Award, but we are also the only agency in the state to receive all three awards.

This accomplishment demonstrates Kore Cares’ long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of Kore Cares’ clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, Kore Cares received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, etc. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the Kore Cares management team set goals to reach the highest level of excellence possible.

The decision of which home care agency to choose can be extremely difficult, especially with so much information out there. This is one of the many reasons Kore Cares hired a third-party company to survey both clients and caregivers. Our scores are benchmarked against other agencies in Sioux Falls, our region, and the entire country. The data gathered from the Home Care pulse surveys is integral in continuing to improve our operations for both clients and team members. We now offer services in a majority of Eastern South Dakota with locations in Yankton, Mitchell, Sioux Falls, and Aberdeen that services a 60 mile radius. To find out more about Kore Care’s commitment to excellence, please visit www.korecares.com or call 605-275-2344.